Orders received by 2pm (Athens Time) on a weekday will be shipped the same day or, if an extraordinary event occurs, will be shipped on the next working day. Orders received during the weekend will be shipped out on Monday. If this is not possible, or an item is out of stock, you will be notified by e-mail or phone.
In most cases delivery will be made within 2-4 days, unless stated otherwise during the check-out. Deliveries are sent via DHL and a signature on delivery is required. If this is not possible, the driver will leave a card through your door letting you know your order has arrived and a second visit will take place during the next days. If the delivery fails again, you will be able to pick up your order from the nearest DHL location.
A dispatch confirmation is always sent via email, containing the a unique parcel number and a link to the tracking service.